Storyline 360 - some search terms are not searchable in 3.16

I'm using Storyline 3.16 and have found some terms will not search. Some examples include "must" and "have". Searching these terms does not update the search window, and at times locks the search area from accepting a new search term. I have checked older published file, and they allow searching of these terms. Any help would be greatly appreciated. 

6 Replies
Steve Gannon

Hi Bonnie,

Does your project include a quiz that uses the Draw from Bank feature and are the problematic terms you're searching for included in one or more of those quiz questions? If so, this is a known issue. I believe the issue only appears in HTML5 output, not Flash.

The problem has been around for awhile; I have not seen it on the list of fixes yet in any of the recent updates. 

Vincent Scoma

Hi Everyone,

As promised, I wanted to share that the issue where you can't search text if it's in a question bank is now resolved! 

The next step is to update Storyline 360 by heading to your Articulate 360 desktop app and clicking "Update" next to Storyline.

If the problem reappears, please let us know! We are happy to help!