Storyline 360 - Trouble with hotspots in preview and in publishing

Hello, I inserted 4 hotspots in a base layer with triggers to show the other layers. preview tool slide does not work anymore for this slide (I cna preview scene, but when try to enter this slide, it goes on loading, also after publishing module works ok but not this slide. It keeps loading.

thanks for your help!

Elena

7 Replies
Elena Tagliati

Hi Wendy, many thanks for your reply. I am glad that in your PC it works. So the problem shouldn't be in the slide itself (I cannot preview or see the publishing even for that one slide alone), but maybe in the PC?

I have windows10 Enterprise 2016 LTSB, maybe it is something related to it?