Storyline courses are not marking complete and the resume function does not work in Sumtotal Mobile App. Courses work as expected in the standard application. Help...
Hello Yvette - Hopefully some of your fellow Sumtotal users will be able to chime in and assist you here. Viewing the content in a 3rd party mobile app is not a supported viewing environment. You can view all of our system requirements here.
Have you made any breakthroughs regarding your original post?
We've been using Rise with SumTotal Mobile App for one of our work groups. Rise has worked great for us because it is responsive and adjusts for device differences gracefully.
In iOS, the SumTotal Mobile App displays a 'done' button. Users assume that it saves progress, but SumTotal does not have that expectation.
We've enabled Rise's Exit Course button, and gone to great lengths to remind users to use the Exit Course button to save their progress. This approach has been mostly problem free.
The solutions suggested by SumTotal don't seem to work as suggested.
The new modern Storyline player looks great. We would almost have to add a button and an 'Exit Course' trigger to each slide to compensate for the lack of a close button (in the app) that will save progress.
2 Replies
Hello Yvette - Hopefully some of your fellow Sumtotal users will be able to chime in and assist you here. Viewing the content in a 3rd party mobile app is not a supported viewing environment. You can view all of our system requirements here.
Hey Yvette,
Have you made any breakthroughs regarding your original post?
We've been using Rise with SumTotal Mobile App for one of our work groups. Rise has worked great for us because it is responsive and adjusts for device differences gracefully.
In iOS, the SumTotal Mobile App displays a 'done' button. Users assume that it saves progress, but SumTotal does not have that expectation.
We've enabled Rise's Exit Course button, and gone to great lengths to remind users to use the Exit Course button to save their progress. This approach has been mostly problem free.
The solutions suggested by SumTotal don't seem to work as suggested.
The new modern Storyline player looks great. We would almost have to add a button and an 'Exit Course' trigger to each slide to compensate for the lack of a close button (in the app) that will save progress.
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