Storyline Compatability

Jun 19, 2019

Hello,

We have been informed that some colleagues are experiencing issues when opening their learning in IE11. Colleagues have reported freezing and flickering of screens.

Publish settings are:

Format: HTML5 Only

Player: Modern - Blank

Quality: Optimazed for standard delivery

Publish: Entire Project

Tracking: Slides viewed (50 of 68)

Output Options: LMS: SCORM 1.2

Has anyone else had this issue and what could be the possible solution?

1 Reply
Leslie McKerchie

Hi Terry,

Thanks for reaching out and sharing what your learners are running into.

Are the colleagues viewing the output within the LMS?

Viewing Storyline 360 published output in IE11 is a supported environment as you can see here.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

This discussion is closed. You can start a new discussion or contact Articulate Support.