Storyline Courses - What's under the hood and system recommendations

I also have a follow-up to this question! If I have variables that basically read, "if the user clicks on these 3 things, turn the Next button to Normal" and it works in my browser but not for someone else, what issue does point to?

Hi

here are the system requirements which may help you troubleshoot

Hi CurlyQT Joy!

Looks like Wendy has popped in to assist you here with those requirements. As far as the performance being different, how are you publishing and sharing the content? 

Thanks, ladies! Ultimately the content goes onto an LMS. But I have SMEs who look at the content either via Tempshare, or by me giving them the files and they launch the courses using their hard drives via the Story.html file. The problems are happening via Tempshare, locally, and via LMS, which is why I wanted to take the LMS out of the initial discussion.

I think we may need to take a look at your .story file and understand the steps to recreate the issue to assist you.

HI Leslie,

I'm sorry, but I cannot upload the story file due to proprietary reasons. However, I can tell you that across the board for all of my courses (and my coworker's courses) that we have this variation. That's why I was asking about java plugin and flash settings. Are there any other settings I should be looking at?

Thanks!

Hi CurlyQT,

If they're using the browsers documented within the system requirements that Wendy shared at the top, that's all we'd have in terms of Flash settings or Java. You mentioned not being able to share for proprietary reasons, but if you can it under an NDA, our Support Engineers are able to sign those here.