Storyline crashes after recording

Jan 16, 2014


I've created two recordings and inserted them successfully into Storyline and now the software crashes everytime I record another.  Has anyone experienced this? Wondering if it is my PC.  I am running Windows 7 with 4 Gig of RAM.


1 Reply
Ashley Terwilliger-Pollard

Hi Maria,

How long/large are the screen recordings you're trying to insert? Storyline allows you to record up to two hours for a single recording. However, not all computers are equipped to process such a lengthy video. It's best to record smaller chunks to avoid processing issues and learner fatigue. 

The minimum system requirements for Storyline are detailed here,  so you look fine on that front. You'll also want to confirm that you're working locally to prevent any odd behavior. 

You may also need to conduct a repair, and this tutorial will help you repair Storyline and you may also need to repair the supporting Windows software.

This discussion is closed. You can start a new discussion or contact Articulate Support.