When I opened Storyline 360 desktop version all my files under recent were missing. I have no idea why the files are not there anymore and cannot locate the files in my PC either. What happened? Can anybody help?
Great question! I understand that the files that were listed in the Recent menu are missing and you also can't find them on your PC. I’m happy to work with you to figure out why these things are happening! I have a couple of follow-up questions regarding the situation so I can understand what you are experiencing a little better.
Is the Recent menu blank or are you getting the error displayed below after clicking on a file in the list?
If you are seeing the error, your files have been moved. Trying searching your PC for the name of the missing file.
1 Reply
Hi Jonas,
Great question! I understand that the files that were listed in the Recent menu are missing and you also can't find them on your PC. I’m happy to work with you to figure out why these things are happening! I have a couple of follow-up questions regarding the situation so I can understand what you are experiencing a little better.
If you are seeing the error, your files have been moved. Trying searching your PC for the name of the missing file.
Thanks for reaching out and I look forward to your response!