7 Replies
Ashley Terwilliger

Hi Nick, 

That chart is still valid for iOS7, and we are aware of some of the issues with the HTML5 output within mobile Safari. We're working to fix it in a free software update for Storyline. In the meantime, we recommend viewing the course in one of these environments:

  • Mobile Safari in iOS 6
  • A desktop browser
  • The Articulate Mobile Player app for iPad

For Articulate Mobile Player issues with iOS7:

Version 2.15 of the Articulate Mobile Player has been approved by Apple and should resolve this issue.  Click here for instructions on how to update the Articulate Mobile Player app.

Dave Robertson

Hi Ashley (or anyone else that might know the answer here).  I'm wondering if my issues is related to the i07 issue.  I have a quiz that when viewed on a computer is fine, but when viewed on the iPad, some of the slides suddenly have a large space after the Quiz Question.  Here is an example of what looks like on the iPad (with i07). 

Ashley Terwilliger

Hi Dave, 

I haven't seen that as one of the reported issues within iOS7 - but if you'd like to share the course here (either a link to the published or the .story file and I can republish) I can test it on my iPad (still running iOS6 on it) and if you'd prefer to share it privately, you can also send it to our Support team. 

Dave Robertson

I would love any help.  This project contains 3 Question slides.  They all  display fine on a computer.  On an iPad (ios7), the first two questions have the formatting issue where it puts a lot of blank space after the Question which pushes some of the potential answers off the bottom.

Ashley Terwilliger

Hi Dave,

Thanks for sharing this here. I tested it within my iPad running iOS6 and everything displayed as normal.  We've seen some issues where the content doesn't fit, but not where the entire set of questions are pushed down. Would you be able to open a support case and share your file with our team so that they could do some further testing to see if this is the same issue or new?