Storyline is creating black area Nov 22, 2020 By Ravi Sandhu Can anyone tell me why Storyline slides have this unnecessary black area? I am not recording. I am only recording the full screen of my laptop, with this browser window at full screen.
Katie Riggio Staff over 3 years ago11/23/20 at 4:31 pm (UTC) Hi there, Ravi. Thank you for writing in and providing a visual! We've seen that happen to screencasts in Storyline when: Recording on an external monitor The display setting is higher than 100% (or 96 DPI) If that's a match, disconnecting the external monitor or adjusting the Display Settings and Scale and layout settings to 100% for the re-record should help. Let me know how you go!
2 Replies
Hi there, Ravi.
Thank you for writing in and providing a visual! We've seen that happen to screencasts in Storyline when:
If that's a match, disconnecting the external monitor or adjusting the Display Settings and Scale and layout settings to 100% for the re-record should help.
Let me know how you go!
Thank you Katie, that's all it was :)
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