Storyline is creating black area

Nov 22, 2020

Can anyone tell me why Storyline slides have this unnecessary black area? I am not recording. I am only recording the full screen of my laptop, with this browser window at full screen.

Screenshot of Storyline capture

2 Replies
Katie Riggio

Hi there, Ravi.

Thank you for writing in and providing a visual! We've seen that happen to screencasts in Storyline when:

  • Recording on an external monitor
  • The display setting is higher than 100% (or 96 DPI)

If that's a match, disconnecting the external monitor or adjusting the Display Settings and Scale and layout settings to 100% for the re-record should help.

Let me know how you go!

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