Storyline keeps changing my slide order
Jun 08, 2021
I have been working in a project for a few weeks and just noticed at some point Storyline360 changed my slide order. See in the attached image that slide 1.12 and 1.13 are not sequential. Initially I tried to drag and drop the slides back in order But these slides won't drop into any place other than where they are. I then tried a back door technique of cutting the slides and then pasting them back in their proper place - this worked for a day but then after deleting a slide much further up stream slides 1.12 and 1.,13 went right back to the order in the screenshot. I have also tried resetting slide order from within the player menu. This also works most of the time, but any change anywhere else in the project puts the slides back out of order. There are no hard links on any of these slides (they only have jump to prev and next) the only hard path is they all come from a main menu slide (slide 1.10) and all have a return to main menu button.
My biggest negative memory of Storyline 1 was slide numbering and order (i.e. issues just like this) and now in 360 I am seeing the same issues. Any help would be greatly appreciated.
33 Replies
Hi, I was just wondering if it will be worth looking at your sates?
I just came upon a similar problem and discovered that I accidentally once copied a textblock with an active trigger to a state, and this caused the problem as Storyline was trying to adhere to both tirggers, the actual one and the one in the state.
I hope that makes sense?
Thank you for that suggestion, but the problem is not with the triggers. It's just that as I'm editing triggers in, say slide 4.8, I notice a flash in the scene panel and then I later find slide 7.6 is suddenly orphaned and no longer in sequence. In scene 7 it is suddenly hovering by itself in the corner. And I wasn't even working on scene 7. Also, if slide 7.6 has a sequence after it (7.7, 7.8, and 7.9 all part of the chain) the entire sequence may become orphaned. In some cases, it will not become orphaned, but it may be moved to a completely different position. I can find no cause and have made sure I am working locally, and Storyline is up to date. To reduce the chance of it happening, I no longer use "Next Slide" but designate the specific slide that should be next. So far that is working, but I need more testing to see if it is a permanent solution.
Angela Destro, M.Ed.
Instructional Designer
(O) 757-969-0885
As Trusted Advisors, Create Customer Value. Expertly Execute. Continuously Improve. Thrive.
ARDX
Office: 500 W. 21st Street, Suite 300 | Norfolk, VA 23517
Mailing: 1215 North Military Highway, Suite 754 | Norfolk, VA 23502
www.ardx.net
Facebook | Twitter | LinkedIn | Instagram
This message contains confidential information from ARDX and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute, or copy this e‐mail. Please notify the sender immediately by e‐mail if you have received this e‐mail by mistake and delete this e‐mail from your system. E‐mail transmission cannot be guaranteed to be secure or error‐free, as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender; therefore, does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e‐mail transmission.
Hi Joe this seems to be happening more, I have a branching slide with a 3 part menu jumping to 2 slides and back to the menu, on Saturday I had a nightmare where editing one slide in the scene would cause one of the other slides to change place. Also there is a really annoying feature in Storyly view now where editing a slide in story view causes a refresh and jumps back to the top of story view
Well, that's disappointing, but it's good to know it's not just me. And yes, this is all related to branching slides, especially if I have a menu slide that takes the learner to each topic in the learning. We do not place the topics in a linear structure as we want as much learner control as possible in these annual updates. For some of the learners, the course may be one they have taken in the past and they only want to see a few segments that have updates applicable to the upcoming year.
Hi Angela and Phil! ✨
Thanks so much for sharing what you're experiencing.
I have a few questions to better assist:
Phil- Would it be possible for you to share your existing file as well as a screen recording with us in a support case? I'd like our team to take a closer look at the behavior you are experiencing.
Angela- I understand your need for privacy with the confidential information at your organization being used in your course. Our team would be happy to sign an NDA so that we could proceed with a support case.
Also, It looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Looking forward to hearing from you both!
The answer to the questions is yes, and yes. I have uninstalled and reinstalled storyline, and the problem happens in multiple projects, whether editing an existing project from a year ago, or starting with a brand-new project. So far, my best solution is to not use jump to "Next Slide" but to actually designate the specific slide in non-linear projects.
All of our projects name the slides when using the built-in player PREV and BACK buttons; I have the same problem in my assessments with a link to every question. I thought it was me and my mouse, but now I see other people have the same problem. I will submit a case and hope this gets resolved soon!
Hi Maureen,
Thanks for sharing an update in this thread. Did you happen to open the Support Case after you replied? I ask because I'm not seeing an open case on our end, and I wanted to be sure we could help investigate this further. Happy to help!
Looking forward to hearing from you!
Thank you so much Judy. This was driving me nuts. It had not happened before so I did not know this was an option. I really appreciate your help.