Storyline locking up

Apr 29, 2020

Storyline has started locking up frequently on me while I am working. I will go out of it momentarily to another open program and then when I click on it on the bottom toolbar to open it back up I just get the audible ding sound and it will not open no matter what I do. I end up having to force it to shut down (I can't close the program in the normal way and have to force it shut with Task Manager). This just started happening recently and now is happening numerous times during the day.  Anyone else finding this issue?

3 Replies
Leslie McKerchie

Thanks for popping in and sharing what you are experiencing with your software. I can see that Christine contacted our support team as well and was advised to conduct a repair of her software.

I'm curious if the issue happens in any course you are working on or just a particular one?

Do you know what version of Storyline you're using?

You can check by going to:
Help > About Articulate Storyline

We are currently on Build 3.39.21985.0 of Storyline 360. You can read all of the details here.

This discussion is closed. You can start a new discussion or contact Articulate Support.