I am having a weird issue with Storyline. I just update it (#2) and the sample file I just authored will only publish half way and stop. It creates a folder without the html files. I can publish my older files but not this one. It is only 2 slides for a UI test that I was doing to get the player colors signed off on so there isn't anything weird that I can see.
I have attached it to see if anyone else is having trouble with this file. Thank you.
Thanks for the file. I tried publishing the project and didn't run into any issues. You can take a look at the published content here.
First thing to check - are the files local? Make sure you're not working off of a network drive, USB drive or any other external source. The files need to be on your hard drive, if possible.
Second - what are you using to publish (LMS, Web, Articulate Online, CD, etc.)?
Thanks for checking. I am publishing local but my source files are on another drive and my older source files (that are in the same location) will publish fine. I am trying to publish to web since it's just to have my client look at the player.
Weird. Maybe my update didn't install properly??? I will try creating another file to see if it works. Thanks for confirming. I appreciate it.
I just created a new blank file and it worked fine. For kicks I added the logo to the menu and then it wouldn't publish. So I isolated the graphic (PNG) as the problem, but why does it publish for you and not me???? Strange. Oh well, I didn't want to use the Storyline player to begin with Time to convince my client now...
Here is the one I used. I save it as a JPG and my project works fine now.
I was thinking that it was too huge so maybe that was the problem. This was just a test file for the client so I got lazy with graphic optimization.:-/
9 Replies
Hi Magda!
Thanks for the file. I tried publishing the project and didn't run into any issues. You can take a look at the published content here.
First thing to check - are the files local? Make sure you're not working off of a network drive, USB drive or any other external source. The files need to be on your hard drive, if possible.
Second - what are you using to publish (LMS, Web, Articulate Online, CD, etc.)?
Thanks!
Thanks for checking. I am publishing local but my source files are on another drive and my older source files (that are in the same location) will publish fine. I am trying to publish to web since it's just to have my client look at the player.
Weird. Maybe my update didn't install properly??? I will try creating another file to see if it works. Thanks for confirming. I appreciate it.
I just created a new blank file and it worked fine. For kicks I added the logo to the menu and then it wouldn't publish. So I isolated the graphic (PNG) as the problem, but why does it publish for you and not me???? Strange. Oh well, I didn't want to use the Storyline player to begin with
Time to convince my client now...
Magda's projects always look so elegant... even when they dont publish as expected
Magda: any chance you could send one of us the transparent .png to test?
Here is the one I used. I save it as a JPG and my project works fine now.
I was thinking that it was too huge so maybe that was the problem. This was just a test file for the client so I got lazy with graphic optimization.:-/
I promise to do better next time...
Strange .png file, Magda. I can't open the file in Photoshop, Fireworks or a picture viewer. What did you use to create the .png?
Photoshop CS6. Maybe it's damaged.
I too have had a project publish and for some reason a couple PNG files wouldn't show up. They then showed up in subsequent publishes. Very odd..,
Yes, I wonder why Christine was able to publish my file and I wasn't. Oh well, at least got it working by swapping out the graphic.
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