Storyline randomly allows some questions to be changed after submitted in test.

Hi Miriam

try changing the revisit setting to 'automatically decide'

Hi Wendy,

Thanks for the quick reply. I tried changing it to automatically decide like you suggested, but I'm still getting the same issue. Any other ideas? 

Thanks,

Miriam

Hi Miriam

have you got your questions set up to be submitted as they are answered or submitted all at once at the end.

Might be easier for someone to help if you can upload your story file

Hi Wendy,

I do have them set up to be submitted as they're answered. I'll attach a sample of one of the evals. I deleted all but 20 of the slides. Usually there are several more, but this will give you an idea of how things are set up.

Thanks for your help!

Miriam

I'm also having a hard time getting the Resume on Restart function to work properly in our LMS. For instance, when I go to something like slide 55, then close out and return to the evaluation, it only remembers my answers up to slide 39. It always remembers several slides earlier than it should, losing the data for many questions I've answered. Any ideas on how to fix that?

Thanks!

Miriam

Hi Miriam

see this KB article about resume behaviour

Okay, I published them as SCORM2004 and the Resume on Restart function now seems to be working correctly. Unfortunately, it's still letting users change their submitted answers, so if y'all can figure out how to fix that issue, I'd be forever grateful.

Thanks!

Miriam

Hi Miriam

I'm having trouble seeing any setup difference with the slides the issue is occurring on:

Q4, Q6, Q9, Q14, Q19

Interesting requirement to allow the user to go back once they have answered a question.  I would have expected they would choose option, submit, move to next question and then at the end if you wanted them to review the answers you could add the Review Quiz button.

I created a new project file and imported yours in to see if it would make a different but it didn't

Sorry I couldn't be more help - I would recommend trying a rebuild of those 5 slides

Hi Wendy,

Thanks for trying. The weird thing is that if you go back in to take the eval again, it won't be the questions you listed that are have the issue. It will be different questions that allow users to change the answer after submitting. So I'm really confused because there's no way to zero in on certain slides that have the issue.

I've seen other posts where people recommend the poster of the thread send their files to customer service or some other department. Can you tell me where I could submit this for more help? I'm not savvy on how this site works yet.

Thanks,

Miriam

Hi Miriam

i ran it 3 times and got the same 5 quirky questions but you're right it doesn't help if you can't isolate them.

here is the link to Articulate support where you can upload your .story file. Good luck

https://en-au.articulate.com/support/contact/submit.php

Oh strange! I wonder why it was the same questions for you. Well, thanks for your help! Take care!

Hi Miriam! I see where you reached out to our support team (00914411) and that Eloisa is assisting you. I'll be sure to follow along as well.