Storyline scene refuses to Auto-collapse menu

Extremely linear story -- 150 slides organized into 10 scenes.

I've used Player Properties --> Menu --> Menu Options, checkbox: Auto-collapse menu as learner progresses.

- I've turned that checkbox off, then back on hoping to force it back to correct behavior.

- no luck, certain scenes simply refuse to auto-collapse as you move on to the next scene

Then I tried "Reset from story" to get the original menu entries for all slides in my scenes back into the menu.

- THIS WORKED, and at that point all scenes would auto-collapse

BUT, once I removed my unwanted menu entries for less important slides...

- right back to having certain scenes refuse to auto-collapse

Is there some scene setting I can go look at to see why it is not obeying the Player Properties?

Most of the story scenes came from Record Screen --> Insert as: Step-by-step slides, View mode steps

- I don't want my user to see 20 Nav bar menu entries per scene when there are only 2-3 important concepts

Thanks in advance for any help you can give -- I love Storyline and it's already doing amazing things for my workplace...  just having trouble with this 1 annoying aspect that would take away some of the polish of the end product.

9 Replies
Ashley Terwilliger

Hi Troy,

I just tested this myself on a basic Storyline file with three scenes, and a few slides each. I was able to remove menu entries, and it would auto collapse once I passed each scene. 

Have you experienced this with every Storyline file? Would you be able to conduct a repair of the Storyline software?  If it's one particular file that is giving you unexpected behavior, please review the following that can cause erratic behavior: 

  • Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior so be sure that you are working on your local drive (your C: drive).
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

Troy S.

Ashley, thank you very much for looking into this.

I was leaning toward an explanation of corruption on just this one story.  Especially how auto-collapse would start working again after I reset from story, but stop working once I removed unwanted menu items.

For this particular project, I'm just going to turn off the auto-collapse and get it published -- that way I can still remove all of the unwanted menu items.

Moving forward, I'll make sure I'm following all of your suggestions.

Thanks again!

Regina Lehotay

Wondering if this has been resolved yet or if there are any work arounds?

I am having same issue with menu, it only auto collapses for some sections and not others and it is happening consistently in several files. Phil - when you say hidden slides - do you mean hidden in the original PowerPoint I imported or are you referring to the fact that I deleted some slides from my menu - because i don't want them to appear?

Katie Riggio

Hello there, Petronela!

This discussion is older, so I want to make sure you get the latest guidance.

By default, all levels will expand when learners launch a course. If you need a level to start in a collapsed state, click the small triangle next to the title in the menu editor:

Menu

If you need a menu to begin collapsed, you can place it under Topbar Left (or Right) by using the up arrow beneath Player Tabs:

Menu

If neither is quite right, are you comfortable with sharing your .story file? That way, I can explore your settings so we can find the right approach for you!