Storyline shutting off unexpectedly

Jan 13, 2014

Hello everyone

I've been experiencing this bug.

Im working in Storyline. Somtimes, when i click or try to do something, or even if i click in another application, Storyline will shut off without a warning or witout asking me to save first. It basically disapears.

It has done that about 10 times in the past couple of months i'd say.

I'd like to know if anuone else have experienced the same.


1 Reply
Ashley Terwilliger-Pollard

Hi Nathalie,

This sounds like some unusual behavior and I'd suggest starting with the repair of Storyline and the supporting Windows software.  You'll also want to make sure you're using update 4 of Storyline and you can check what update you're using by going to the Help tab and clicking on "About Articulate Storyline." You'll see a window like the one below where the update number will be listed:

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