Here's a question that I think I know the answer to, but I'd like validation. One of the ID's on our team created a course with resources attached. We had to make an adjustment to one of the attached resources (all pdf) so another ID opened the source file, removed 1 of 3 pdfs to upload another in it's place. After publishing and loading to the LMS, only the new pdf file would open. The other two pdfs were listed, but nothing opened up. Is this because they did not reload the two existing pdf docs at the same time?
Hi Lauren! Thanks for responding. We just renewed our subscription and have the most current version of SL. I think the resources were added from a shared drive and not a local drive. We did add the resources again and they all opened once the course was published.
While local drive is the best way to ensure the documents attach, I've seen the same situation happen. If someone else opens the SL source file the documents are not attached when the course is republished. And that happens even if nothing is changed.
2 Replies
Hi Mary!
It sounds like all PDF's in the Resouces were opening correctly until one PDF was removed. Now the remaining two PDF's won't open when clicked.
I haven't witnessed an error like this before with PDF's so let's start here:
If you're interested in connecting with a Support Engineer, here's a link where you can upload your file!
Hi Lauren! Thanks for responding. We just renewed our subscription and have the most current version of SL. I think the resources were added from a shared drive and not a local drive. We did add the resources again and they all opened once the course was published.
While local drive is the best way to ensure the documents attach, I've seen the same situation happen. If someone else opens the SL source file the documents are not attached when the course is republished. And that happens even if nothing is changed.
Thanks again!
Mary
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