Storyline tiny on new machine

Nov 11, 2016

I just installed Storyline 2 on my new Lenovo running the Windows 10 anniversary update.  The user interface is super small now.  Is there a known issue I am not aware of.  Sure I can increase the size of the slide I'm working on but all other features are incredibly reduced in size compared to my older machine running the Windows 10 November update 1511 edition.

Any assistance would be greatly appreciated.  I know others on different machines experiencing the same issue.  I might need to get magnifying glasses to use Storyline now :-)

4 Replies
Ashley Terwilliger-Pollard

Hi Tara,

I wanted to share a bit of information from my colleague Simon's post in the E-Learning Heroes community a few months back:

For some time now, we’ve been working on adding support for high density displays to the next version of Storyline. Once preliminary support was in place, we invited a number of you to the Storyline Beta Program to help evaluate the feature.

While we’re now broadly satisfied that the feature works as intended, reaching this point has proven far more challenging than simply flicking a switch. Storyline does an incredible amount of custom drawing behind the scenes, including rendering complex slides with multiple effects, animation etc. Consequently, we’ve encountered numerous issues along the way (sometimes limited to obscure combinations of hardware and operating system), all of which have taken considerable engineering effort to resolve.

After extensive evaluation, we’ve determined that the engineering effort and risk required to re-implement the feature in Storyline 2 as an Update is simply too great at this time. In reaching this decision, we’ve been particularly mindful of the need to prioritize this feature amongst other upcoming bug fixes and other issues that we’d like to address through the Storyline 2 Update program. We’ve also considered the availability of viable workarounds for this issue – such as changing display resolution when using Storyline, or using Storyline on a standard density display as part of a multi-monitor setup.

So at this time it's not something that we're able to implement in Storyline 2 - but it is something available to you within Storyline 360 (and Articulate 360 as a whole). Please feel free to let us know if you have any further questions and if you'd like to talk with our Success team about upgrading there is special pricing for current customers. 

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