storyline very slow on ipad Sep 25, 2012 By Joseph Leung hi I found out that the storyline will be very slow, if you click to jump to a layer/ slide with a video on ipad whenever the wifi is on this happens even if I had download the package onto the ipad turning the wifi off will make the package go smoothly but its not often possible to turn off the wifi, for example, when I need to do projection via apple TV this seem to be a programming error? thanks
Bill Harnage over 11 years ago09/25/12 at 10:20 pm (UTC) Are you viewing in the browser or ipad player? Depending on the video size you can experience a slight delay in loading. I've had some projects that will have 20min videos in them at 1024x768 and while there might be a 2-3sec pause while it loads, I haven't come across anything drastic. Which ipad and ios are you running?
Joseph Leung Author over 11 years ago09/26/12 at 1:21 am (UTC) i view the package using the app my videos are small, like only 5mb video thats like 2 min long the slowness its not at the play button, it is from the slide before the video page for example if I have slide A, B and C and the video is at silde C when i jump from B to C, it is very slow whenever the wifi is on its normal when the wifi is off when you play your package, do you experience differently when the wifi setting is different? i am using ipad2 running ios 5.xx (the newest 5.x)
Peter Anderson Staff over 11 years ago09/26/12 at 10:30 am (UTC) Hey Joseph, Mind sending us your .story file so we can take a closer look at this? Sounds a bit unusual, and we'd love to see what's up. Thanks!
Joseph Leung Author over 11 years ago09/27/12 at 6:18 pm (UTC) thanks but because my .story has some copyright material, i can't give it out but i will make something similar that also has the same problem and send it to you later
Joseph Leung Author over 11 years ago09/27/12 at 11:16 pm (UTC) hi sorry, i was unclear on the condition it is the package would be slow if the ipad is connected to a wifi network while the wifi network is not connected to the internet meaning the wifi router do not have a internet cable connected, then the package would be very slow when jumping to a slide with video i will try and send you the package now
6 Replies
Are you viewing in the browser or ipad player?
Depending on the video size you can experience a slight delay in loading. I've had some projects that will have 20min videos in them at 1024x768 and while there might be a 2-3sec pause while it loads, I haven't come across anything drastic.
Which ipad and ios are you running?
i view the package using the app
my videos are small, like only 5mb video thats like 2 min long
the slowness its not at the play button, it is from the slide before the video page
for example
if I have slide A, B and C
and the video is at silde C
when i jump from B to C, it is very slow whenever the wifi is on
its normal when the wifi is off
when you play your package, do you experience differently when the wifi setting is different?
i am using ipad2 running ios 5.xx (the newest 5.x)
Hey Joseph,
Mind sending us your .story file so we can take a closer look at this? Sounds a bit unusual, and we'd love to see what's up. Thanks!
thanks
but because my .story has some copyright material, i can't give it out
but i will make something similar that also has the same problem and send it to you later
hi
sorry, i was unclear on the condition
it is the package would be slow if the ipad is connected to a wifi network while the wifi network is not connected to the internet
meaning the wifi router do not have a internet cable connected, then the package would be very slow when jumping to a slide with video
i will try and send you the package now
Thanks, Joseph!
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