Storyline White Page on Export and Preview

Jun 13, 2022

I seem to get a white page and nothing else when previewing my storyline course. The same happens when I export the course to review 360 or SCORM.

The course worked last time I opened it so nothing within in has changed. It works absolutely fine for the rest of my team but not myself (I am the owner of the course).

I have uninstalled/reinstalled. Changed file location and name. Tried every solution on these forums but nothing is working. 

CAN ANYONE HELP!!!!!!!!! :(

7 Replies
Jose Tansengco

Hi Jack,

One troubleshooting step that you can try on your end is to import your slides to a new project file to see if this helps. Also, if you're willing to upload a copy of your project file here, we'll be glad to take a look at why your course is loading only a blank page. You can also reach out to our support team in through a case if you prefer to share your course in private.