My project will no longer publish. It gets to slide 642 of 642 then returns to the Publish wizard. There are no errors. I have installed update 5 and am not sure what to try next.
642 slides is a lot of slides, I would check a few things
That you are publishing to a drive that is not a network drive or on a USB stick (if you use a Mac the documents are can be classed as a network drive dependent on some settings).
Ensure there are no special characters in your filename
Ensure the entire path length is less than 256 characters
If none of those work, then it may be related to the size of the file and the available resources.
Thanks Phil. I am publishing local. There are no special characters. I have published the same project previously without any hassles. I have also published a project of 740 slides with the same type of content and didn't have any problems so I don't think it's resources. It does get right near the end each time and bombs out last minute.
Try publishing to a different location, also try publishing to the root of your c: drive after that you could try importing into a blank project and publishing.
Thanks Phil. I have contacted support for some help. Busy importing my slides into a new project to see if that will work. Really hope it's not gone. I've done a whole lot of work since the last backup a week ago and deadlines are really tight.
I'm really sorry to hear about your project file, and I see the case you're working on with Jonathan as well. Please feel free to keep us posted here or in your Support case on what occurs with the import of individual slides that you're working on.
Hi Ashley - The import of slides didn't work so I reverted to a backup which does publish. I created a new section in a separate .story file which publishes without a problem, but when I import it into the backed up .story file, then it won't publish and it corrupts the entire file. I am not sure what to try next. All of the slides need to be in one story file because they are all part of one course. So the situation at the moment is that I have two separate .story files which are working but when combined (via importing) it becomes corrupt and doesn't publish. Scary thing is I am only about 60% of the way through the course and need to still add more. I was not under the impression that Storyline is only good for small short courses. What now?
642 slide is not a small course, I would suggest you make smaller courses I would never recommend to a client to make a course with that many slides.
How long is the course intended to be? Will 1 minute on each slide you are looking at ten hours. I would expect that you will overload the scorn bookmarking function.
Hi Phil - The software simulation exercises is what makes the slide numbers high. I have one in try mode and one in view mode for each exercise. Each course is around 4 hours with some exercises 100 slides long (200 with view mode so they can get help if required)
Hi Phil - Yes, I have tried that and same result. It's fine to import the first 400 slides and then publish but adding the rest of the slides won't publish. I am obviously going to need to create separate .story files and then use a trigger to a file/url. I am just hoping to be able to make it seamless to the learner so have the menu all in one story. I guess I am going to have to experiment a bit on our LMS. Do you have any advice on the best way to do this?
Thanks Phil. I just made my company spend all this money on Storyline, to now go back and ask them for more on another app is not going to be good. Is this the only way to do it?
Thanks for updating us on what occurred. I see that you've also replied to your case with Jonathan as well and I'll continue following along with his troubleshooting as well.
In addition to the information Phil shared on how Storyline does not support multiple sco's, you'll see three methods in this article although they are not officially supported.
17 Replies
642 slides is a lot of slides, I would check a few things
That you are publishing to a drive that is not a network drive or on a USB stick (if you use a Mac the documents are can be classed as a network drive dependent on some settings).
Ensure there are no special characters in your filename
Ensure the entire path length is less than 256 characters
If none of those work, then it may be related to the size of the file and the available resources.
Thanks Phil. I am publishing local. There are no special characters. I have published the same project previously without any hassles. I have also published a project of 740 slides with the same type of content and didn't have any problems so I don't think it's resources. It does get right near the end each time and bombs out last minute.
Try publishing to a different location, also try publishing to the root of your c: drive after that you could try importing into a blank project and publishing.
If none of those work try contacting support
Published to C: with no difference. Reset my menu and logo, also tried a repair and a windows 7 repair from this support doc as well.
http://www.articulate.com/support/storyline/unexpected-or-erratic-behavior-in-articulate-storyline
Same problem as before. Takes nearly an hour to publish each time so this is really wasting a lot of time. :(
Now can't open my project. It shows 0 scenes.
Sounds like your project is corrupted you may need to revert to a backup
Thanks Phil. I have contacted support for some help. Busy importing my slides into a new project to see if that will work. Really hope it's not gone. I've done a whole lot of work since the last backup a week ago and deadlines are really tight.
Hi Debbie,
I'm really sorry to hear about your project file, and I see the case you're working on with Jonathan as well. Please feel free to keep us posted here or in your Support case on what occurs with the import of individual slides that you're working on.
Hi Ashley - The import of slides didn't work so I reverted to a backup which does publish. I created a new section in a separate .story file which publishes without a problem, but when I import it into the backed up .story file, then it won't publish and it corrupts the entire file. I am not sure what to try next. All of the slides need to be in one story file because they are all part of one course. So the situation at the moment is that I have two separate .story files which are working but when combined (via importing) it becomes corrupt and doesn't publish. Scary thing is I am only about 60% of the way through the course and need to still add more. I was not under the impression that Storyline is only good for small short courses. What now?
642 slide is not a small course, I would suggest you make smaller courses I would never recommend to a client to make a course with that many slides.
How long is the course intended to be? Will 1 minute on each slide you are looking at ten hours. I would expect that you will overload the scorn bookmarking function.
Hi Phil - The software simulation exercises is what makes the slide numbers high. I have one in try mode and one in view mode for each exercise. Each course is around 4 hours with some exercises 100 slides long (200 with view mode so they can get help if required)
Have you tried importing the opposite way, e.g. bring the old stuff into the new file?
Hi Phil - Yes, I have tried that and same result. It's fine to import the first 400 slides and then publish but adding the rest of the slides won't publish. I am obviously going to need to create separate .story files and then use a trigger to a file/url. I am just hoping to be able to make it seamless to the learner so have the menu all in one story. I guess I am going to have to experiment a bit on our LMS. Do you have any advice on the best way to do this?
I would have a look at simple scorn packager
http://www.jcasolutions.com/ssp
There is a video here for using it with Storyline
http://www.youtube.com/watch?v=bjsIT1fxDUk
Thanks Phil. I just made my company spend all this money on Storyline, to now go back and ask them for more on another app is not going to be good. Is this the only way to do it?
Storyline doesnt support multi-sco's this is the only way I know how to do it
Hi Debbie,
Thanks for updating us on what occurred. I see that you've also replied to your case with Jonathan as well and I'll continue following along with his troubleshooting as well.
In addition to the information Phil shared on how Storyline does not support multiple sco's, you'll see three methods in this article although they are not officially supported.
This discussion is closed. You can start a new discussion or contact Articulate Support.