Storyline2, HTML5 output and navigation

Nov 30, 2016

Hello, I'm testing my course in ScormCloud with Flash disabled in Chrome and IE to run the HTML5 output.

It seems to be completely ignoring the triggered navigation and jumping from screen 2 back to screen 1. The navigation is currently a graphic button. If I put in a hotspot instead with the same trigger it works ok and goes to screen 3. So are graphics now unreliable!?

Other chapter initial screens jump back to the menu instead of going to screen 2!

Also I've noticed some background images that fade in seem to be out of position shifting left about 5 pixels!

I'm using Storyline2 version 11 1609:3020

1 Reply
Alyssa Gomez

Hi there Steve, sorry to hear you're having these problems - I know that's frustrating. IE is not a supported browser for HTML5 content, but Chrome is supported, so you shouldn't be seeing any issues there. Would you mind sharing your file with me so I can do some testing on my end?  If you’re able to share here in the forums you can include it by utilizing the Add Attachment button at the bottom of the reply window, or if you need to share privately you can send it along to our Support Engineers here. They’re accessible 24/7 and if you want to let me know the case number I can follow along.

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