svg graphic error when playing timeline

Mar 30, 2023

Hi all,

I just replaced a png logo with an svg logo and I get the "Articulate Storyline Error Report" popup when I press play on the timeline. This happens for two different logo replacements on all slides that it appears.  It works fine with the original png. The logos are Illustrator, and I've "Save As.." and Export, both with same results. I've used "Replace" in Media Library.  Anyone have this issue? I really think it's a bug, because if I simply Undo image change (for the png) it works. thanks in advance.

I can't attach file due to SSI.

Paul

2 Replies
Jürgen Schoenemeyer

yes - this seems to be a bug in storyline

I had made a small example - two pngs on one slide

  • open the media library
  • replace one of the png with a svg file
  • publish to web

=> error message

@articular, you have here an example file for the bug - please fix it

Update: I have downgraded to storyline 3.68 - same problem like with 3.73

Update 2: the last version without this error is storyline_3.62.27443.0