Teaching methodology for Storyline-My two cents

Carol,

Articulate does provide getting-started tutorials (e.g., https://community.articulate.com/series/getting-started-with-storyline-360) and user guides that (e.g., https://community.articulate.com/series/articulate-storyline-360 ). They don't cover every possible way to use all the features, because the features can be used in so many different ways. But I think they do a pretty good job explaining the basics.

I do agree that it'd be nice to have a manual (preferably downloadable) that explains every button, preference, option, etc. But I know the time/effort it takes to produce one, and since they add new features to SL360 fairly regularly, it'd be a chore to keep it completely up-to-date. I assume the cost-benefit analysis came back saying it would simply cost the company too much to do that.

If, like me, you like books, look for "eLearning Uncovered" series. These are 3rd-party-produced books. Obviously, the one about 360 will be somewhat out-of-date as soon as Articulate adds a new feature. But the basics remain the same.

Hello Carol and welcome to E-Learning Heroes :)

Thank you for reaching out and sharing your experience.

It looks like Judy shared some fantastic resources with you.

We do try to make it intuitive and easy by including links within the software to support, forums, and tutorials:

As well as the Live Training right from your Articulate 360 dashboard:

This link is an excellent overview with links to all the Articulate Products and training:

Getting Started with Articulate 360

The series that Judy shared above (I'll link it here again) has practice files for you to download as you go through the material as well.

You are in the community forums and we do love our helpful community. Staff members are here as well and reading these posts and replies to make sure you get the help you need. Feel free to reach out when you feel stuck or need a quick hand :)

Hi Carol,

As a relatively new user (about 2 years) I cannot agree. In my mind, Storyline is the best supported program that I use. I am extremely happy with the very active support forums and tutorials. Whatever I am trying to achieve, either I find it already solved or I get a very quick answer from a community member or support staff, up to support with developing engineers who are really helpful and knowledgeable.

Although: I did a 3 day course (presence) learning the basics of AS3 course design, that gave me and my colleague a great boost. There is a whole industry living from giving courses like that.

I for my part have not seen any more understandable and helpful support than this. Other companies either state the blindingly obvious in their "user guides" (e. g. "Insert picture: click here to insert a picture" - really? That's the support you get from others (LMS365 User Guide))

Or the support explains the term you are hoping to get explained with 2 other terms you do not understand (Microsoft, everywhere. I find their "tutorials" an absolute nightmare. You know less about the topic after reading them than before).

That said, I am using Linux on my private computer and I am very used to working with forums etc. for problem solving.