Test mode - text entry fields help
Dec 18, 2014
When I use a screen recording in test mode, the text entry fields are not selected when I preview. The user has to click on the field to be able to type, but that is not the way the software works. This is not the first time I record the screen of this same software, but it is the first time I encounter this problem and I am using the same process I always do.
The only difference is, I upgraded to storyline 2 last week, this worked just fine in storyline 1.
EDIT: Another thing I found out meanwhile is that if the navigation is set to Restricted the SUBMIT button won't work after typing the text, so it gets stuck on that slide!! I found out this thread about the Restricted navigation in SL2 https://community.articulate.com/discussions/articulate-storyline/restricted-navigation they refer problems with the NEXT button but I am experiencing the same problem with the SUBMIT button, even after the time line completes I can't use the button!!
now, I am seriously starting to regret upgrading, so far things seem to have gotten worse...I'm really disappointed...
9 Replies
Hi Maria!
You may find that a data-entry field doesn't have focus when you visit a slide in your published output. As a result, you have to click the data-entry field before you can begin typing in it. This is a known issue. See this article for more information.
Thank you for the info Leslie.
Do you have any idea when this update will be available? And after updating storyline will I have to do something to these projects in order to fix that problem?
Hi Maria! Unfortunately I do not have a timeline to provide.
You would need to re-publish your content post-update in order to correct issues released in an update.
I shall do that, thanks!
And the fact that the submit button doesn't work when the navigation is set to restricted, is that going to be fixed? I couldn't find any information about that, besides the thread I referred in my OP, but they talk about the next button not the submit button.
You're correct Maria, that issue is specific to the 'Next' button functionality. I've not heard of any issue with the submit button. Would you be able to share an example .story file for us to take a look at?
Can I share that privately? My employers ask for confidentiality so I cannot attach a file to the forum post.
Oh of course Maria. You can share the file here.
Done :)
Thank you Maria!
This discussion is closed. You can start a new discussion or contact Articulate Support.