Text alignment changing after publication

Hi Mariano!

We'll want to take a look at the affected file to see what's exactly causing the snag. You can connect with one of our Support Engineers so we can take a look at your file!

Hello,

I see this remark is still alive, I have the same experience. Titles set up in the master slide:

Main title aligned to the left

Subtitle to the right

But when previewing or publishing both are centric aligned. Tried several of the above measures, none worked :-(

What is the current advise on this issue?

Hello, in the meantime, I replaced the placeholders by new ones, problem solved.

Hi Lieven,

Thanks for sharing your solution! If the issue continues to appear, please connect with a support engineer, and they can lend a hand on the next steps.

Was this issue resolved? I have just seen this happen in my file. I have Storyline 360 (active subscription) and had a simple text box on top of a "speech bubble" caption. When previewing the slide, it looks absolutely fine, but when it's published and uploaded to the LMS, the text box is not centered as it should be - it drops to the bottom of the bubble. There are no variables or triggers associated with this text.

Hi Michele,

Thanks for reaching out! Our support team provided specific file guidance to other users in this discussion to help resolve what they were seeing. If you'd like us to help troubleshoot, feel free to share your .story file using the link below.

Share your file here!

Hi, I have the same case. Here's the snap. Can you advise me please?

Hi, Pradhyumna.

Thank you for reaching out and sharing the screenshot!

Since this issue seems to be file-specific, would you be comfortable sharing your .story file through a support case so our team can help you troubleshoot?

I'm running into an issue when publishing to Review 360 - text that I've set to align center vertically reverts to align top vertically. My current work around is to adjust each text field manually however that won't work for anything that isn't static. 

Welcome to the community, Kenneth! 

I'm sorry for this extra work! Are you seeing this behavior with all courses you publish to Review 360 or is it just one specific file? We'd be happy to look at things on our end if you're able to share your file here!

Looking forward to keeping at this with you!

Hi Becca,

I've been running into this issue with all the courses I was working on before Christmas and updated my workflow to only use top-align since. I'll create a test version and I'll upload it if I can duplicate the issue with a basic setup.  

I was able to find a course I had issues with when I first posted the comment, I confirmed the issue in a published version of the course on 360 review, however when I republish the course  I don't get any issues :) 

Hello Kenneth!

Thanks for updating us in this thread! I am happy to hear that you're no longer seeing this issue when republishing the course. If you run into any issues, please don't hesitate to reach out in this discussion or privately in a support case.