Steve Jones
Instructional Technologist
at
Enerdynamics
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Mead, CO
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Contact Me
Hi - having issues with the search function in a course built in Presenter.
Sometimes Search finds a searched t...
Hi - I'm getting this error on all my Presenter files:
Presenter was unable to open this project file. Re...
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A client reports that they do not get audio on course files I built in Articulate Presenter on iPhone 6 and 7.&n...
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A client has an issue with a Rise course - they can't start the quiz. Turns out the Start Quiz link is whi...
Hi - I have a client that uses SABA cloud, and they can't upload one of my courses. They get an error stating "Invali...
We received an email from a client asking about the new Chrome update. Will Articulate products work with this ...
Hi - a client reports that when users re-enter a course, it freezes (see screenshot). The player is frozen and they c...
Hi - a client is reporting that their users can't read the text on a course as the letters are replaced with symbols ...
Hi- I'm trying to create a flip card interaction in Storyline 360 by using a toggle variable to change states on an o...
Hi - have a client that uses Cornerstone and our courses are not reporting as passed even though learners have a pass...
Hi - have a client who uses PeopleSoft LMS. When they try to upload content created/published in SL360, they get an e...
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I'm finding that courses I've built in Presenter 360 and Storyline 360 crash after taking a quiz. Instead of g...
When viewed on mobile device (iPhone and Android tablet), the audio on the first slide in a scene does not play. When...
Hi - got a complaint from a customer today. Letters are missing on the quiz and they are seeing Times New Roman, but...
Every time I ctrl+d or copy and paste, Storyline 360 crashes. I've uninstalled/resinstalled to no effect.
Any ideas? ...
Hi - I'm running into a strange error when publishing certain Storyline 360 files.
If I am republishing a story, I g...
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I have a course created in SL360 that won't report as "passed". I've tried the course in my LMS and in SCORM C...
Hi - I'm creating an interactions and need a slider that ranges from 1,000 to 1,000,000. For some reason storyline ha...
Suddenly get this error when publishing in Storyline and Presenter 360. I get several notifications for several files...
Have a customer who is having an issue with one of our quizzes - he answered correctly, the answer is shown and he is...
No matter what color I hover over, it won't change from black.
I'm suddenly unable to import PowerPoint slides into Storyline360. I've even tried importing slides I've import...
every time I try to preview or publish a certain .story, Storyline crashes and I get an error report:
<?xml versio...
Tried to view one of our courses on a Dell tablet. Was disappointed to find regulation had become regulaon:
&nb...
Have a quizmaker quiz in a 360 Presentation. Can't answer multiple choice or multiple response questions - click on a...