Steve Jones
Instructional Technologist
at
Enerdynamics
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Mead, CO
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Contact Me
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Steve Jones replied to the discussion New in Storyline 360: Integrated Review 360 Comments
"Hi Eric - thanks for that.
I tried re-docking and it didn't work. What's odd is that some story files have the Review pane, others don't...."
- 7 months ago10/06/23 at 3:17 pm (UTC)
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Steve Jones replied to the discussion New in Storyline 360: Integrated Review 360 Comments
"Hi Kelly - I did update to the most recent version, republished to Review and still I don't see the Review pane on my current..."
- 7 months ago10/04/23 at 3:13 pm (UTC)
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Steve Jones replied to the discussion New in Storyline 360: Integrated Review 360 Comments
"I had this feature, and now I don't. How can I bring it back?"
- 7 months ago10/03/23 at 7:15 pm (UTC)
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Steve Jones replied to the discussion Clickable objects not working properly on iPad
"awesome, thanks!"
- 10 months ago06/30/23 at 7:17 pm (UTC)
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Steve Jones replied to the discussion Clickable objects not working properly on iPad
"Hi Joe --
I was able to replicate the issue on our LMS. We first heard about this from a reviewer looking at a course on Review. I made a..."
- 10 months ago06/29/23 at 2:27 pm (UTC)
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Steve Jones started a new discussion Clickable objects not working properly on iPad
"Have a course that uses click and reveals - click an object to display a layer.
Discovered today that these objects are not working, or w..."
- 10 months ago06/27/23 at 4:25 pm (UTC)
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Steve Jones started a new discussion Can't start new Storyline project - SL360 crashes
"Looks like there was an update and now I can't start a new project. Existing projects open fine, but when I try to start a new proj..."
- 1 year ago03/03/23 at 4:46 pm (UTC)
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Steve Jones started a new discussion Unable to start new a Storyline 360 project
"I'm suddenly unable to start a new Storyline 360 project. I started one to edit a theme, then when I tried to start a new project Storyli..."
- over 1 year ago08/30/22 at 8:07 pm (UTC)
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Steve Jones replied to the discussion Continue block issues
"Hi Karl - its #125287
Thanks, Steve.
I should add that this is an older course and has not had this issue before."
- 2 years ago02/25/22 at 5:34 pm (UTC)
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Steve Jones started a new discussion Continue block issues
"Hi -
I'm updating a Rise course and now notice that my continue blocks don't work.
Instead of white text on blue, it's white ..."
- 2 years ago02/25/22 at 5:24 pm (UTC)
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Steve Jones replied to the discussion Storyline 360 update failed due to virus
"I tried the update again in order to get a screenshot but didn't get the error. So hopefully it's okay. Thanks for looking into."
- over 2 years ago12/16/21 at 3:40 pm (UTC)
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Steve Jones started a new discussion Storyline 360 update failed due to virus
"Hi -
tried to install today's update and my Bitdefender antivirus rejected it and gave this message:
The file C:\Windows\Temp..."
- over 2 years ago12/15/21 at 10:10 pm (UTC)
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Steve Jones replied to the discussion Problem with audio player on Rise 360
"I had this issue with 2 audio files. They worked fine every where except my LMS. Turns out those files had an ampersand (&) in ..."
- almost 3 years ago06/11/21 at 7:01 pm (UTC)
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Steve Jones started a new discussion Unable to publish in Presenter
"Hi - I'm trying to republish several courses that I built in PowerPoint/Articulate Presenter. When I try to publish on my new laptop I ge..."
- 3 years ago04/05/21 at 4:42 pm (UTC)
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Steve Jones started a new discussion Search function in Presenter course not working consistently
"Hi - having issues with the search function in a course built in Presenter.
Sometimes Search finds a searched term, but terms that ..."
- over 3 years ago10/09/20 at 4:48 pm (UTC)
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Steve Jones replied to the discussion Presenter was unable to open project file error.
"Ok, I think I figured out what happened.
Malwarebytes blocked and quarantined pptal.exe. I took the file out of quarantine, changed Malwa..."
- over 3 years ago09/17/20 at 7:22 pm (UTC)
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Steve Jones started a new discussion Presenter was unable to open project file error.
"Hi - I'm getting this error on all my Presenter files:
Presenter was unable to open this project file. Reboot your computer a..."
- over 3 years ago09/17/20 at 3:08 pm (UTC)
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Steve Jones replied to the discussion GIFs don't move? (Articulate Storyline 360)
"Hi Leslie - I tried lowering the resolution to 32 colors but it still didn't animate in Storyline. I went ahead and submitted a cas..."
- over 3 years ago08/24/20 at 7:53 pm (UTC)
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Steve Jones replied to the discussion GIFs don't move? (Articulate Storyline 360)
" so what are the correct parameters?
I have the same issue with a gif made in photoshop.
Thanks, Steve."
- over 3 years ago08/20/20 at 10:16 pm (UTC)
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Steve Jones replied to the discussion No audio on iPhone 6 and 7
"Hi -
Yes, this is quite the puzzler
They do hear audio when on a desktop/laptop. Just older iPhones have the issue. Not sure what browser..."
- 4 years ago01/28/20 at 6:02 pm (UTC)
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Steve Jones started a new discussion No audio on iPhone 6 and 7
"Hi -
A client reports that they do not get audio on course files I built in Articulate Presenter on iPhone 6 and 7. I am able to he..."
- over 4 years ago01/23/20 at 9:20 pm (UTC)
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Steve Jones replied to the discussion Start Quiz link invisible in Rise
"ok, it's getting worse now.
When I try to take the quiz using the Share link, nothing happens when I click an answer.
here's a Peek video..."
- over 4 years ago01/14/20 at 7:39 pm (UTC)
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Steve Jones replied to the discussion Start Quiz link invisible in Rise
"I noticed it in Chrome. Not sure what browser my client uses, probably IE.
when I use the course Share link, the Start Quiz i..."
- over 4 years ago01/14/20 at 6:40 pm (UTC)
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Steve Jones started a new discussion Start Quiz link invisible in Rise
"Hi -
A client has an issue with a Rise course - they can't start the quiz. Turns out the Start Quiz link is white and can't be seen..."
- over 4 years ago01/14/20 at 4:35 pm (UTC)
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Steve Jones replied to the discussion Error uploading Rise course to SABA
"Heard back from my client. They found a file that had name starting with a symbol (-). This is a file name assigned by Articu..."
- over 4 years ago12/23/19 at 3:44 pm (UTC)