Text Disappearing when Seekbar is clicked on

May 03, 2016

I have a simple main timeline animation that has text growing on entry and flying out on exit.  The text has a background color.  When I randomly click on the seekbar the text will disappear but the text background color appears normally.  Why is this happening?  What's the fix?

1 Reply
Christie Pollick

Hi, John -- Thanks for reaching out and sorry to hear of your difficulty! Without seeing your file, it's difficult to speculate on what may be causing this behavior, so if you would like us to review it privately, here is the form you would need to send that along for review. 

And may I if you happen to be testing the course in the intended environment? And may I ask if you have tried importing the file into a new file to see if you find improvement?  You might also want to run through the troubleshooting steps here to see if that helps, as well. 

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