Text Entry Box issue when user includes a blank space

Hi there, Wayne. Happy to investigate!

Are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with me here. I'll delete it when we nail down what's going on!

Also, is this happening on multiple browsers or a specific one?

Hi
I'm having a similar issue.

I found another thread suggesting including a Javascript trigger:

var p = GetPlayer();
var textentry = p.GetVar("TextEntry");
var newTextentry = textentry.replace(/^\s+|\s+$/g, '');
p.SetVar("TextEntry",newTextentry);

where "TextEntry" is the name of the field to have the space removed.

This does work, provided you set the javascript trigger(s) to run before any other operations after submit is clicked, but I wonder if there is a way to automate this process?

Hi, Wayne. Thanks for reaching back out!

I opened the course in Storyline 3, Update 7, and published it for LMS. (Here's the SCORM Cloud link.)

I didn't notice any issues with the space bar and submission in the HTML5 output. (Here's a short video recording of my testing.)

To help us explore further, do you run into any issues in my published output?

Perhaps I did a poor job explaining.  The correct answer is "bromine trioxide", however, if a student types "bromine trioxide " (notice a space after trioxide) the answer is considered incorrect upon clicking on submit.  I discovered that i can add "bromine trioxide " with a blank space after the desired answer and the activity will work as intended, however, it seems like this would be a common issue when users are typing in text.  What if a user clicks on the space bar twice before submitting?  This would once again trigger an incorrect response.  It would be helpful if the program ignored user inserted blank spaces after typed text.  Hopefully this makes sense and thanks for looking at this.

Hi, Wayne. So sorry for the confusion on my end!

I appreciate you working closely with me on this, and now understand what you're describing.

You raise great points, which I'd like to share with the right team. I opened a case with our Support Engineers regarding this behavior; they'll be in touch soon, and I'll follow along to share any relevant insight and approaches!

In the meantime, Paul's spot-on: Here's that discussion with the JavaScript solution. (Thank you, Paul, and I'll keep you in the know here as well!)

Hello!

Is there an update on this issue please? I'm having the same problem with one of my interactions.

Many thanks in advance,

Lisa

Hi Lisa!

Thanks for sharing your need to mark answers correctly when they include extra spaces.

Although this currently isn't an option in Storyline, I surfaced the idea to the right team. If there's any forward movement, you're in the right place. 😊

I would like to add my voice to this one. We consistently have students think they are stuck because they answer questions and put a blank space after the word they type..and then it's marked incorrect. It would appear as though predictive text on mobile devices is the culprit.

I have a slightly different question that involves a space.

Fill in the blank question: How can I represent in an Acceptable Answer that a space is required between two words? Basically I want the user to type a word, hit the spacebar, type another word and receive feedback that they are correct.

I've tried a few different things to represent the space/spacebar between two words but nothing has worked so far.

Thanks in advance for any ideas.

Thanks so much for your quick response, Matthew. I appreciate it. ! I will take a look and post my results!