Text entry not answering correctly
Hopefully someone can shed some little on this little issue I am experiencing.
We have a question bank involving different question types including text entry.
Whilst in preview and testing all works well, since we went live with the quiz we are getting numerous reports the text entry question is not feeding back correctly.
The text entry is not case sensitive but users are getting incorrect layer on answering if upper case or lower case are used even though the answer is correct.
I would say that the quiz is launched through our moodle/totara LMS and is accessed on various devices mobile/tablet/laptop and different browsers (chrome we always recommend). The error seems to be occurring across a variety of these devices and browsers.
I have attached an example question we have the error with, there are other text entry questions also experiencing the same issue within the same QB.
Have I missed something? is there a simple fix?
Thank you in advance.