Text Exported for Translation in Previous Version of SL3 - Are There Issues Importing Them into in Latest SL3 Update?

We have 34 WBTs that we are translating into three other languages.  We just downloaded the latest SL3 upgrade.  However, we used the Translation - Export to Word feature in the previous version of SL3, and I am wondering if there is anything we should be aware of when we import these files into the updated version of SL3.  

4 Replies
Katie (Gokhshteyn) Riggio

Hi there, Inga – so happy you're using our translation features!

I wanted to first check in to see if there are any inconsistencies when working with these files in the new update on your end? If yes, could you tell me a little more about what you're seeing?

I'm also happy to investigate your file(s) with you! You can add it/them as a comment by clicking on Add Attachment below, or you can share it/them privately here. I'll be standing by!

Alison Koen

I am having the same problem.  I also updated my SL3 application with the new version.  When I try to import an XLF file, I get the crash window that asks me to explain what I was doing so Articulate can problem solve trending issues (see pic attached).  I really need to get my files updated with these translations.  Any suggestions???

Katie (Gokhshteyn) Riggio

Welcome to ELH, and thanks for chiming in and sharing your file with our Support Engineers, Alison! Our team is reviewing your case, and you should hear back from them soon. I've let them know about this forum discussion, and I'll also share updates here, as needed!

Thanks for clarifying that, Inga! I'm personally not aware of any listed bug reports, but if you run into any issues on your end – please let us know, as we'd be happy to work through it with you!