Text in captions is black instead of white?

Jul 22, 2013

I am recording a screencast and for some odd reason the caption boxes all have black text instead of white? Applying the preformatted colors doesn't change a thing?

It seems like something is wrong in the .story file as is works just fine when I create a new 'blank' file. I figured I just import it but that does not work as the text color gets changed to black again :-(

Is this a known issue and how can I solve it?!

Jeff 

10 Replies
Jeff Kortenbosch

Ashley... I guess it was one of those Monday things... I had been strugling all day but now it is not happening anymore?! I recorded numerous new screen recordings and all came out as expected... with white captions.

One other thing though...

I have created masterslides but the text color always jumps to black when I create a new slide based on one of the content slides. My title header should be either pink or white and the content grey??

Do you see that happening in the file I sent?

Jeff

Ashley Terwilliger-Pollard

Hi Jeff,

Thanks for letting me know that the captions are now back in working order. Must have been a case of the Mondays.

In regards to your master slides, I tried them out and am able to replicate the problem within your file. I then copied your master slides into a new file, and still had the same problem. I create a set of new master slides, similar to yours with pink and white titles, and that one worked successfully.  Can you try to create a new test master and see if the problem continues for you? If not, I'd say go ahead and use the new master as something in the original may have been corrupted. If the problem persists, let me know and we'll continue from there!

Thanks!

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