In Storyline 360, I built a question that uses a text input field, with "client" as the only correct answer. If I enter "clients", it often gives me the "correct" response instead of the "incorrect" response. Since my training is about singular and plural, this is *seriously* messing me up! I changed the "correct" answer to "dog" and typed "dogs" instead - it too flagged as "correct" until I entered the singular (also flagged as correct), then "dogs" would flag as incorrect. AAAWK!
I have attached a story file (2 slides). PLEASE help! When I preview this slide, it works, I hit "replay", and it fails again!
Can you also check what update you're using of Storyline 360? Also, I'd check that you're working on local project files, as working off a network/shared drive is one of the known things that could cause "odd" and inconsistent behavior. Take a look at some of our other recommendations here!
my storyline 360 says it is v3.9.13567.0. I am working with files local on my computer. Were you not able to see the same thing I am seeing? If you preview the slide, and try just 3 or 4 times, you should see "clients" flagged as correct. Please let me know if you are able to duplicate my results.
Thanks for the response (cool video!). What I saw before: once "clients" was flagged as incorrect, it would flag as incorrect after that - but when I first previewed the slide, the first time through it would flag as correct about half the time.
Today, I can't get it to fail - it always comes back as incorrect. I guess this is good, but it would be much better if we know why it failed before. As a result of this issue, I have re-formatted my activity from text-input to multiple choice. That's working better.
Hi David! It can be tough to nail down why it failed before, especially since it happened sporadically. I'm glad to hear that you got it sorted out. If you happen to run into this problem again, you know where to find us!
6 Replies
Try "Preview This Slide" - this fails about half the time.
Hi David,
Can you also check what update you're using of Storyline 360? Also, I'd check that you're working on local project files, as working off a network/shared drive is one of the known things that could cause "odd" and inconsistent behavior. Take a look at some of our other recommendations here!
my storyline 360 says it is v3.9.13567.0. I am working with files local on my computer. Were you not able to see the same thing I am seeing? If you preview the slide, and try just 3 or 4 times, you should see "clients" flagged as correct. Please let me know if you are able to duplicate my results.
Hey David! I checked our your file in Preview mode, and this is what I saw.
I couldn't reproduce getting clients to register as a correct response. Can you let me know if you're doing anything different than I am?
Thanks for the response (cool video!). What I saw before: once "clients" was flagged as incorrect, it would flag as incorrect after that - but when I first previewed the slide, the first time through it would flag as correct about half the time.
Today, I can't get it to fail - it always comes back as incorrect. I guess this is good, but it would be much better if we know why it failed before. As a result of this issue, I have re-formatted my activity from text-input to multiple choice. That's working better.
Hi David! It can be tough to nail down why it failed before, especially since it happened sporadically. I'm glad to hear that you got it sorted out. If you happen to run into this problem again, you know where to find us!