Text not appearing sporadically
Oct 19, 2020
(This link will be live temporarily)
When the screen is shrunk, sometimes the text on the hidden slides doesn't show up when the "flip" button is pressed. Is the reason because of the animation function on the slide. Or is it because of a bug? When the browser is moved or stretched then the words suddenly appear. Is there a reason for that? Is it a refresh issue?
8 Replies
Hi C L,
Thanks for reaching out! I opened the link using Chrome and had no issues viewing cards even at the smallest resizing of the browser window.
A couple of questions to dig deeper:
Our team would be happy to look at the file and see if we can replicate the issue!
Hi all,
I can see that this thread is a little old, but I have had exactly the same thing happen. I want some 'cards' (text boxes) on a layer to change when the user clicks, to reveal additional text. It wasn't working:
This has now taken hours trying to work out what is going on, so I might just resort to getting rid of the animation, but it seems a shame when it seems like it really should work! Does anyone have any thoughts?
Thanks!
Hi Lizzie,
I'm sorry to hear you haven't been able to get a flashcard interaction to work as expected! The discussion below has a good download file you can use as a guide, plus you can chime in there to see if anyone can offer recommendations with your scenario:
If you're still running into issues, you're welcome to share your .story file privately with our support engineers, and they can offer additional guidance. I hope this helps!
Thanks Ren. I've just taken a look at the file above, and I seem to have set it up right. I'll share it with the support engineers and see if they can work out what is not working right! Lizzie
I had no issues in Chrome, I don't think the animation is that effective as it animates over the normal state. I would have done something like this using layers rather than states that way you can control the animation timing better.
Thanks Phil. I just tried that out. Once again, it worked fine in preview, and worked fine in web publish before I added the animations. But as soon as I added the animations it just messed up the text for some reason when in web publish. I always use Chrome, so I don't think that is the issue. I'm going to submit both to the support engineers and see if they have any thoughts!! Thanks for your help though. Lizzie
Thanks for reaching out to the support team, Lizzie. I see that Mark is taking a look and you should be hearing back soon.
Thanks Leslie!