I have created a text box that contains changing variable. The value is displayed when I preview the slide and the project. However the value is not displayed after I publish the project.
I'm glad to see Eric was able to assist you with this. If you run into any trouble moving forward, please let us know!
Hi, Amonika!
Thanks for reaching out and I'm sorry if you're experiencing a similar issue! Does adjusting the size and position or the text box, or creating a new text box, as Eric suggested above, make a difference?
If you're comfortable sharing your file with us, I'd be happy to take a closer look at what's going on. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!
6 Replies
please upload a .story file with your problem here in the forum as attachment
The variable %Monitron% on slide 6.3 is the one that disappears. All other variables display correctly.
did you get your solution if yes then please let me know too any kind of help would be appreciated....
This post was removed by the author
It doesn't appear to like the size of the text box it is in.
Right click on the text box and click "Size and Position" and just bump up the Height of the box by like 4 or 6 px (to like 20px) and try it again.
I don't know exactly why it's doing that, but you may just want to create a new text box as well if the formatting continues to give you issues.
Thanks Eric. I vaguely remember having a similar issue a few years ago. Bumping the size of the text box fixed the issue.
Hi, Phil!
I'm glad to see Eric was able to assist you with this. If you run into any trouble moving forward, please let us know!
Hi, Amonika!
Thanks for reaching out and I'm sorry if you're experiencing a similar issue! Does adjusting the size and position or the text box, or creating a new text box, as Eric suggested above, make a difference?
If you're comfortable sharing your file with us, I'd be happy to take a closer look at what's going on. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!