I've been having the same issue for weeks now with the same text type. It looks fine and normal when designing in Storyline, but once I scorm/preview it turns italic. Has anyone had this issue before or have a suggested fix?
I've had a similar problem with Storyline 3 and the Frutiger font, only it changes certain letters of bolded font into bold + itallics. I have a case open with Articulate support, but for some reason they can't replicate, it while several others at my company can. Let me know if you come up with a solution!
Thanks for letting us know that you reached out to our support team. Looks like Ryan is still assisting you, so if you're still at a standstill, I'd be sure to continue working with him there.
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Hi Dean. Thanks for the images! Let me see if I can help:
If you can attach your .story file, even better. Let me know what you think!
I've had a similar problem with Storyline 3 and the Frutiger font, only it changes certain letters of bolded font into bold + itallics. I have a case open with Articulate support, but for some reason they can't replicate, it while several others at my company can. Let me know if you come up with a solution!
Hey Laura,
Thanks for letting us know that you reached out to our support team. Looks like Ryan is still assisting you, so if you're still at a standstill, I'd be sure to continue working with him there.
By replying here, you should be subscribed so that you will get any additional information when we hear back from Dean.
Hi Crystal, I'm using a font created by the company and unfortunately due to privacy I can't attach it. The version is Storyline 360 3.13,
I don't think it's the text files, but if it was how would I go about checking if that's an issue? Seems I'm having the same issue as Laura.
Hi Dean,
Can you look at whether you have modern text turned on when you're seeing this?
Also, we're now on update 14 of Storyline 360, so you may also want to look at updating!
Hi Ashley, it is. Thanks for the suggestion.
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