Hi, Something is wrong, I have restarted the computer at least 10-15 times the last hours. storyline gets locked and locks the whole computer. What can I do to solve it?
Can you tell us a little more about what's happening? When exactly does Storyline lock up? Does this happen as soon as you open Storyline, or when you're working with a file?
Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
Avoid using special characters, accents or symbols in your file names.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
If you haven't already, you may want to try repairing Storyline. For more information, please take a look at the following article:
1 Reply
Welcome to E-Learning Heroes, Pella!
Can you tell us a little more about what's happening? When exactly does Storyline lock up? Does this happen as soon as you open Storyline, or when you're working with a file?
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
If you haven't already, you may want to try repairing Storyline. For more information, please take a look at the following article:
Articulate > Support > How to repair Storyline
Let us know if the issue persists.
Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.