The project file could not be saved. May 11, 2015 By Anne . Hello I have been unable to save my project since 8 May 2015 and all of the work that I have done on the project since that time as been lost. In the attached document there are screenshots of only three of the messages I have been receiving. I believe I downloaded the latest update of Articulate Storyline 2 but I still have not been able to save my work. Are you able to assist? Best regardsAnne Bug_Messages.docx
Leslie McKerchie Staff almost 9 years ago05/11/15 at 3:40 pm (UTC) Hi Anne! If you have downloaded the latest update to Storyline 2 and still having difficulty, I would advise that you work directly with our support team here.
Anne . Author almost 9 years ago05/11/15 at 11:28 pm (UTC) Thank you Leslie. I have raised a support ticket.
Leslie McKerchie Staff almost 9 years ago05/12/15 at 1:24 pm (UTC) Thanks Anne. If you would like me to follow along, you are welcome to share you ticket number here :)
Anne . Author almost 9 years ago05/13/15 at 1:20 pm (UTC) Hi Leslie Tech support were wonderful. I uploaded the file to them and these found a solution for me. Best regardsAnne
Leslie McKerchie Staff almost 9 years ago05/13/15 at 1:22 pm (UTC) Glad to hear it Anne. Thanks for the update and feel free to share the solution with the community :)
5 Replies
Hi Anne!
If you have downloaded the latest update to Storyline 2 and still having difficulty, I would advise that you work directly with our support team here.
Thank you Leslie. I have raised a support ticket.
Thanks Anne. If you would like me to follow along, you are welcome to share you ticket number here :)
Hi Leslie
Tech support were wonderful. I uploaded the file to them and these found a solution for me.
Best regards
Anne
Glad to hear it Anne. Thanks for the update and feel free to share the solution with the community :)
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