8 Replies
Alyssa Gomez

Hey Lynne,

That's definitely odd! Is it possible that you’re working from somewhere other than your local C: drive?  Working from a network drive or a USB drive can cause a few different problems, and you can read more about that here. 

Are you seeing this on one slide in particular, or on every slide? If it's on every slide, a simple repair usually does the trick.

Let me know if that helps any!

Alyssa Gomez

Hey Lynne,

The activation code should automatically populate in the field when you reinstall. If you'd like to get a second pair of eyes on this, shoot your file over to our Support Engineers here. They'll be glad to test it and let you know what could be causing the issue. And if you do decide to open a case, let me know your case number so I can follow along. :)

Walt Hamilton

When you push play on the timeline playbar, clicking the audio play button, or anywhere else will stop the preview. Pressing "c" while it is previewing will create a cue point on the timeline.

Personally, I play my audio in Audacity and use that to find exact points in the audio, then set them in SL. it is a lot more accurate than setting cue points while previewing.