TinCan suspending data question

Hi Bob,

The suspend data that Storyline sends isn't human readable as shown here. There is some additional information here about publishing with Tin Can, and both of those tracking methods are an option - but it'll also depend on your LMS.

Have you tested this outside of your LMS, in SCORM Cloud for example? Also, you may want to turn on LMS debug mode to see when information is being communicated back and forth. 

Hi Ashley,

Thanks for the feedback, I'll make sure to try the recommended methods. I'll let you know what the results are.

The LMS debug mode won't work for you as you are using Tin Can. Tin Can enabled modules communicate with the LRS using http requests, so you can use your browsers development tools to see the communication with the LRS.

Could you copy more information on what is stored in your LRS? When a course is completed it should record a statement with verb "completed" (result based on number of slides) or "passed" (based on a quiz result).

Can you see any statements at all in the LRS?

The LMS debug mode won't work while using Tin Can. Tin Can enabled modules communicate with the LRS using http requests, so you can use your browsers development tools to see the communication with the LRS.

Let me explain how we are currently hosting our files.

The content is sitting on CDN server(cloudfront), as we use our courses internationally.

We then use a moodle platform to load in the courses. We only upload the tincan.xml, zipped up, which inside contains a launch URL to the exact location on the CDN.

So it's not a bundled up package on 1 server, it's redirecting it.

We switched to Tincan from SCORM1.2 since it allowed communication between the CDN and the moodle server.

In storyline 1 we were able to get completion flags, but since the coming of SL2, we no longer get any data.

How would the redirect (the url including querystring) look like?

Straight from the tincan.xml

<activity id="testproject_00_04" type="course">

<name lang="und">TestProject_04_withoutInput</name>
<description lang="und" />
<launch lang="und">http://ourserverinfo.s3.amazonaws.com/project/test_04/story.html</launch>
</activity>
<activity id="5V9qtzXzWIu" type="objective">
<name lang="und">TestProject_04_withoutInput</name>
<description lang="und">TestProject_04_withoutInput</description>
</activity>

So if I understand you correctly, Moodle reads the locally stored tincan.xml file for the launch parameter and redirects to this url? Does Moodle only redirect to this url? Or does Moodle also add querystring parameters to the redirect url?

The Storyline package needs additonal information on launch to know how to talk to the LRS.

Perhaps this document will be helpful to you. Also have a look at this document.

Moodle only redirects to this URL, so this might be worth a shot! Adding parameters to the launching URL within tincan.xml. I'll keep you updated.

Just being curious, but don't you get an error while starting the storyline package the way you currently do it?

It works fine, just doesnt capture any data.

Hi Bob, 

What Moodle plugin are you using to launch your content? This one in the plugins directory does not require you to upload the tincan.xml but you simply configure the launch URL and other parameters in the activity settings. This will build the launch URL based on the current logged in user; if you add the querystring parameters in the xml file they'll presumably be the same for every user, so not ideal. 

Another thing to check is to open the developer tools on your browser and go to the network tab. See if you get any errors there when running the course. 

Andrew