Has anyone experienced a variable not allowing the slide to advance and not showing text when there is a translation? I didn't have an issue with my first translation and now I am getting no text showing in the shape box, unless I remove my variable (%Results.ScorePoints%).
My variable shows the score to the learner, and I need the score to display, but it will not display and it will not show other text in the same shape.
Our character bundle licenses are not working on new computers, can you please send me the updated character bundle directions?
Also, when is the support for Storyline 2 ending? I do not see it in your list of products and nothing was mentioned when I inquired about upgrading our software to Storyline 3.
Hi Kristina! Our support team can help you with the character bundle--I've opened a case for you, and they'll reach out soon!
We support the current and previous versions of Storyline (Storyline 3 and 2 ). If you're already using Storyline 2 and want to keep working with that version, awesome! We certainly don't want to stop you and will continue guide you on that path. You can find Storyline 2 (and all other versions of Storyline) in our list of products here.
Thank you, it turned out to be the code was translated, so all we had to do was update the result name and add the correct result name. (We had many result names because we had four languages in the course and the wrong variable was listed because we separated the languages into different courses when the course wouldn't publish to word (too many spelling errors).
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That's really strange, Christina! I haven't seen this reported before, so I'm glad you reached out.
What version of Storyline are you using? Also, would you mind sharing your file with me? I'd like to take a closer look at it.
You can attach it right here in a new thread comment. Thanks!
Hello Storyline 2. I am not comfortable sharing the course here, but can you reach out to me via email
No worries, Kristina! You can also send the file to our team privately by clicking here. Thanks!
Hello Alyssa,
Our character bundle licenses are not working on new computers, can you please send me the updated character bundle directions?
Also, when is the support for Storyline 2 ending? I do not see it in your list of products and nothing was mentioned when I inquired about upgrading our software to Storyline 3.
Thank you!
Hi Kristina! Our support team can help you with the character bundle--I've opened a case for you, and they'll reach out soon!
We support the current and previous versions of Storyline (Storyline 3 and 2 ). If you're already using Storyline 2 and want to keep working with that version, awesome! We certainly don't want to stop you and will continue guide you on that path. You can find Storyline 2 (and all other versions of Storyline) in our list of products here.
Thank you, it turned out to be the code was translated, so all we had to do was update the result name and add the correct result name. (We had many result names because we had four languages in the course and the wrong variable was listed because we separated the languages into different courses when the course wouldn't publish to word (too many spelling errors).
Thank you Alyssa!!
Wow, great detective work Kristina! I'm glad you found the culprit. Thanks for letting me know!
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