I am trying out articulate 360 via the free 30 day subscription, I was hoping to view some of the functionalities of the templates for storyline. However I am unable to download them.
here is a quick Peek video on inserting the templates from the Content Library. Is this how you are trying to access them? or are you doing something different?
your trial hasn't ended has it? Can you take a screenshot of what you are seeing. Also check the DPI setting is set to 96dpi or 100% in Windows 10
Articulate Storyline requires Microsoft Windows to be configured with 96 DPI (dots per inch). If Windows is using a different DPI setting, you may experience erratic behavior, such as:
* Elements of the application are misplaced or distorted.
* Objects are misplaced or distorted when previewed or published.
* Zoomed images don't work as expected.
* Font sizes are incorrect after using the translation features.
These assets are available during your 30-day free trial:
Template: Velocity
Photographic Characters: Al, Atsumi, Brandon, Laura
Illustrated Characters: Andrew, Arthur, Lily, Marilyn
And when you subscribe, you get instant access to all the Content Library templates and characters. Even better, we're constantly adding new assets to liven up your e-learning courses!
I have just installed Articulate 360. In Presenter, selecting the Character drop-down, or clicking the Character icon displays an error message. Maybe I need to re-install. Suggestions?
What's the error message say? I'd suggest starting by enabling the network endpoints and ports listed here to ensure that you have access to all the Articulate 360 resources. If you're still stuck after going through those steps, feel free to reach out to our Support Team and they'll work with you one on one to troubleshoot!
What a difference a day makes! Articulate is working fine today. Maybe some pieces just needed to settle in after installation -- or I needed a reboot. Thank you for responding. You are the best!
Happy to hear that, Carol! Please let us know if you need anything else during your trial, and I'd still suggest looking into those ports and endpoints...just in case. 😀
12 Replies
Hi Sula
here is a quick Peek video on inserting the templates from the Content Library. Is this how you are trying to access them? or are you doing something different?
Hi Wendy,
Thank ypu very much for your immediate response.
I was trying the same way as per the video, however all tabs on the trial SL i have are inactived.
Would you know the reason why? Should i reinstall the trial?
Hi Sula
your trial hasn't ended has it? Can you take a screenshot of what you are seeing. Also check the DPI setting is set to 96dpi or 100% in Windows 10
Hi Sula!
These assets are available during your 30-day free trial:
Template: Velocity
Photographic Characters: Al, Atsumi, Brandon, Laura
Illustrated Characters: Andrew, Arthur, Lily, Marilyn
And when you subscribe, you get instant access to all the Content Library templates and characters. Even better, we're constantly adding new assets to liven up your e-learning courses!
Hi Wendy,
Thank you very much, i can view the content library now.
I wish you well...
Hi Leslie,
Thank you very much for the info..
Will play around with it now.
Take care :)
I was surprised there was only one template offered in the trial.
Hi Debra and welcome to E-Learning Heroes :)
Rest assured, we provide full access to the apps and features of our software.
You may have limited assets as shared above, but these assets are not required for the software to function.
When you subscribe, you get instant access to all the Content Library templates and characters.
I have just installed Articulate 360. In Presenter, selecting the Character drop-down, or clicking the Character icon displays an error message. Maybe I need to re-install. Suggestions?
Hi Carol,
What's the error message say? I'd suggest starting by enabling the network endpoints and ports listed here to ensure that you have access to all the Articulate 360 resources. If you're still stuck after going through those steps, feel free to reach out to our Support Team and they'll work with you one on one to troubleshoot!
Hi Ashley,
What a difference a day makes! Articulate is working fine today. Maybe some pieces just needed to settle in after installation -- or I needed a reboot. Thank you for responding. You are the best!
Happy to hear that, Carol! Please let us know if you need anything else during your trial, and I'd still suggest looking into those ports and endpoints...just in case. 😀
This discussion is closed. You can start a new discussion or contact Articulate Support.