Trigger jump to file is not working


Well, I have a problema with the trigger jump to file.

I created an object on Storyline and upload a file (not with resources) but when I publish the proyect the file doesn't download.


The trigger is:

Action: Jump to URL/File

File: C:/XXXfile/xxx.xx

When: User clicks

Object: Picture X or shape X


Can you help me please?

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