I am working with the Articulate Storyline free trial and attempted to create a trigger that jumps to an external URL when the object is clicked. I followed basic steps- insert trigger, jump to, file/URL, entered address, when user clicks, specific object, hit accept.
After publishing the project, the trigger doesn't work and the URL does open. Is there a setting I need to change to make this work or is there a reason this trigger might not activate?
Have you had a chance to upload your course to a website or LMS yet? If you try testing the course locally, it might cause the hyperlinks and other features to fail.
You can try uploading the course to Tempshare if you'd like a quick and easy way to test it.
did you folks find a solution for this hyperlink issue?
Hi Anupam, welcome to the community
It's likely that you're also running into local Flash security restrictions. You'll need to test your content in its intended environment, as described in this article.
Tempshare is also a great place to temporarily host your course for testing and sharing.
I am having a problem with the URL that links the end of our course to our evaluation. I have triggers set to jump to the URL when they click an "evaluation button" or the "next button." There is also a trigger to jump to the URL when the timeline ends. None of these work. When viewing, the triggers take me to an "about blank" tab. On SCORM, I get taken to an "Oops! Page cannot be found" tab. All other URL triggers in the course work fine. I published to Tin Can API and tested this by "viewing" the published content and after uploading it to the SCORM Cloud. In the parser section, I get this error message: The given tincan.xml was incompatible with latest version of the Tin Can API specification. Error was: Activity ID '6D1GuyIubMc_course_id' is not an absolute URI
I tried replacing the URL with a survey monkey one, which made no difference. I also republished as Scorm 1.2, which made no difference except that I don't get the parser error. I tried to test on Tempshare, but I get the following error message: Configuration data is missing or incorrect. Please try again.
The support crew for the SCORM Cloud pointed out that the URL for the trigger that wasn't working had at either end. I didn't realize that would make so much difference, but it did. Problem solved!
I'm having a similar problem with a URL trigger. I've used the "Check URL/File button in Articulate, to verify I have the correct URL, it works great. However, once it's published to SharePoint and the button for the URL is click, nothing. The trigger I've setup is a button that opens a new browser tab to the page in SharePoint my audience needs to go.
14 Replies
Hi Kylene,
I experienced some similar problems using the Articulate suite.
Then I stumbled on this http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html
It allowed me to do a global settings of my macromedia flashplayer. I set the settings to "always allow" and it worked.
Hope it works
geert
Hello,
I encountered also the same problem that a simple hyperlink to a webpage isn't working.
No reaction when i Click on it when I am running thet Story.html file.
It works when I am running the story_html5.html file....
Anyone knows why this is and what i can do about it ?
Hi Kurt,
Have you had a chance to upload your course to a website or LMS yet? If you try testing the course locally, it might cause the hyperlinks and other features to fail.
You can try uploading the course to Tempshare if you'd like a quick and easy way to test it.
Let us know if that works...
Thanks!
did you folks find a solution for this hyperlink issue?
Hi Anupam, welcome to the community
It's likely that you're also running into local Flash security restrictions. You'll need to test your content in its intended environment, as described in this article.
Tempshare is also a great place to temporarily host your course for testing and sharing.
Let us know if that helps...
I am having a problem with the URL that links the end of our course to our evaluation. I have triggers set to jump to the URL when they click an "evaluation button" or the "next button." There is also a trigger to jump to the URL when the timeline ends. None of these work. When viewing, the triggers take me to an "about blank" tab. On SCORM, I get taken to an "Oops! Page cannot be found" tab. All other URL triggers in the course work fine. I published to Tin Can API and tested this by "viewing" the published content and after uploading it to the SCORM Cloud. In the parser section, I get this error message: The given tincan.xml was incompatible with latest version of the Tin Can API specification. Error was: Activity ID '6D1GuyIubMc_course_id' is not an absolute URI
I tried replacing the URL with a survey monkey one, which made no difference. I also republished as Scorm 1.2, which made no difference except that I don't get the parser error. I tried to test on Tempshare, but I get the following error message: Configuration data is missing or incorrect. Please try again.
Any suggestions?
Forgot to mention that my browser is Firefox.
Hi Marilyn,
So, this fails with any URL, correct? Can you tell me how you're entering the URL and how the trigger is set up, please?
If you can share it, I'd be happy to take a look at the .STORY file for the project as well.
Thanks!
The support crew for the SCORM Cloud pointed out that the URL for the trigger that wasn't working had at either end. I didn't realize that would make so much difference, but it did. Problem solved!
Ahh, wonderful! Thanks for the update, Marilyn :)
Have a great day!
Christine
I'm having a similar problem with a URL trigger. I've used the "Check URL/File button in Articulate, to verify I have the correct URL, it works great. However, once it's published to SharePoint and the button for the URL is click, nothing. The trigger I've setup is a button that opens a new browser tab to the page in SharePoint my audience needs to go.
I also attempted to go to http://tempshare.articulate.com/. I looks like you need to have access to this tool. How do I get access?
Hi Heather,
What are you seeing when you access the Tempshare webpage? It's simply a place to drag and drop your zipped web output file for testing.
Click here.
Attached is the screen shot of what I get going to http://tempshare.articulate.com
That's exactly what I see Heather.
So, when you publish your course for the web and zip that output. You can literally drag that output file right to that box to upload :)
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