I have created some Try slides for a smallish project but find that the video "jolts" - this seems to happen when the slides change.
Does anyone have any ideas why this is happening and how I can stop it? I have tried to use the Action Fine Tuning function, but I don't seem to have got it right.
Please note this is a very draft scene and there are loads of other things I need to rectify!
I took a Peek recording as I navigated through your slides, and it looked like things were working normally for me. I saw the slide background change slightly, and I suspect based on what was showing on the screen if you had edited parts out. Is that the blip or jolts you're referring too?
We appreciate your patience while our team investigated this.
I am happy to share some great news! We fixed the issue you reported where: HTML5: Intermittent flickering when changing slides on a screen recording Try mode in Chrome.
4 Replies
Hi Tina, I'd be happy to help you sort this out. First, what version of Storyline are you using?
You can find this detail by going to Help >> About Storyline. You should see the version and update number there.
Also, does this problem happen when you're previewing in Storyline, or only when you view the published course in a web browser?
Hi Alyssa
Thanks for the quick reply. I'm using Storyline 360. This issue appears when I'm previewing and watching a published version.
https://360.articulate.com/review/content/1ef0a30e-648e-40d6-b48f-4022754f4d6e/review
Hi Tina,
I took a Peek recording as I navigated through your slides, and it looked like things were working normally for me. I saw the slide background change slightly, and I suspect based on what was showing on the screen if you had edited parts out. Is that the blip or jolts you're referring too?
Hi, Tina.
We appreciate your patience while our team investigated this.
I am happy to share some great news! We fixed the issue you reported where:
HTML5: Intermittent flickering when changing slides on a screen recording Try mode in Chrome.
Be sure to install the latest Storyline 360 update (Build 3.50.24668.0) to take advantage of all the recent features and fixes.
If the problem happens again, please let us know, or you can always work directly with our support engineers here.