I have created a slide in my course. I want to show the a screenshot when users clicks the i icon on another layer, and proceed to next layer when click next. I am facing a strange problem. If i hide base layer for screenshot layer it hides for all the layers and vice versa. I am not able to make this work? (story file attached)
Take a look at this. I'm not entirely sure how I got it to work but I did. I made the objects on the base layer visible (show/hide) and I think that is what did the trick. Also I changed the hotspots to transparent shapes. This is a personal practice of mine, Hotspots can't have states which can be useful.
thank you, but it still doesn't solve my problem completely. I want to hide objects on base layer when this layer appears. This seems like a bug to me. As it works with your method and using a lightbox too.
I tested out your file too, and I also saw some odd behavior when choosing to Hide the base layer items in you screenshot layer. It looks like in all the thumbnails that it hides it from all the layers, but as I clicked through everything appeared normal. If I went back to the screenshot slide, that one showed the base layer items again. So it appears that setting isn't holding or applying to all slides?
I'm not seeing the same thing in my own files, so it seems like there may be an issue with this file? I tried importing it into a new file, and saw the same issue again.
Can you tell me anymore about how this file was created or anything else unique that could point us in the right direction?
i duplicated layers at first and problem persisted. Then i deleted the duplicate layers and created new one's the problem still existed. Now i have created a new module (new story file) and duplicating the layers is causing the same issue.
Hm, I'm a bit stumped then, Anuj! But let's have you work one on one with our Support Engineers so that they can do a bit more digging into your set up. I'll start a support case for you, so please keep your eyes peeled for an email from Support@articulate.com!
7 Replies
Hi,
Take a look at this. I'm not entirely sure how I got it to work but I did. I made the objects on the base layer visible (show/hide) and I think that is what did the trick. Also I changed the hotspots to transparent shapes. This is a personal practice of mine, Hotspots can't have states which can be useful.
thank you, but it still doesn't solve my problem completely. I want to hide objects on base layer when this layer appears. This seems like a bug to me. As it works with your method and using a lightbox too.
Hi Anuj,
I tested out your file too, and I also saw some odd behavior when choosing to Hide the base layer items in you screenshot layer. It looks like in all the thumbnails that it hides it from all the layers, but as I clicked through everything appeared normal. If I went back to the screenshot slide, that one showed the base layer items again. So it appears that setting isn't holding or applying to all slides?
I'm not seeing the same thing in my own files, so it seems like there may be an issue with this file? I tried importing it into a new file, and saw the same issue again.
Can you tell me anymore about how this file was created or anything else unique that could point us in the right direction?
i duplicated layers at first and problem persisted. Then i deleted the duplicate layers and created new one's the problem still existed. Now i have created a new module (new story file) and duplicating the layers is causing the same issue.
Hi Anuj,
It could be that file then, keep in mind these best practices to prevent other odd behavior in your .story files.
i have noticed the same with new story files that i create.
Hm, I'm a bit stumped then, Anuj! But let's have you work one on one with our Support Engineers so that they can do a bit more digging into your set up. I'll start a support case for you, so please keep your eyes peeled for an email from Support@articulate.com!
This discussion is closed. You can start a new discussion or contact Articulate Support.