It sounds like the step-by-step slides from your screen recording in Storyline 360 are not showing all of the content. I see that you've already opened a support case and connected with my teammate Jan Lua. Great move! It looks like Jan Lua replied to your e-mail with some feedback on your issue.
We can continue this conversation in your support case to keep all information in one spot.
For other users discovering this thread with a similar issue:
If only one slide gets created when you insert a step-by-step screen recording, it might mean that Storyline and the app you're recording have different permissions. Here's how to fix the problem. Check if there are also any pending Windows or driver updates on your device as that may also cause the screen recording to not behave as intended.
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Hi Balaji!
It sounds like the step-by-step slides from your screen recording in Storyline 360 are not showing all of the content. I see that you've already opened a support case and connected with my teammate Jan Lua. Great move! It looks like Jan Lua replied to your e-mail with some feedback on your issue.
We can continue this conversation in your support case to keep all information in one spot.
For other users discovering this thread with a similar issue:
If only one slide gets created when you insert a step-by-step screen recording, it might mean that Storyline and the app you're recording have different permissions. Here's how to fix the problem. Check if there are also any pending Windows or driver updates on your device as that may also cause the screen recording to not behave as intended.