Unable to insert mp4 video
Updates can be great. Others..... not so much. Since I ran a recent Storyline 2 (5) updated and a Windows update I am unable to insert some of my mp4 videos. this has also affected Replay and only the audio is uploading from the file. I have a deadline! Any solutions?
I have reinstalled both Storyline2 and Replay. I have run the Windows Media Player Troubleshooter.
FYI the video file plays just fine on Windows media player.
The dialogue statement and video file are attached.