Unable to preview either scence, slide or entire project Feb 10, 2020 By Carolyn Morrish Hi, nothing happens when I try to look at previews, or I get the attached error. Can you help? Thanks Carolyn Articulate_error.JPG John_CHF.story
Steve Morey 4 years ago02/10/20 at 11:25 am (UTC) Hello Carolyn, I've downloaded your file and I get the same when I Preview Scene 1 or the whole project. It's OK if I preview scene 2 and 3. I suggest you try some of the tips outlined here: https://community.articulate.com/discussions/articulate-storyline/corrupt-storyline-360-file Or raise a support case: https://articulate.com/support/contact/360-teams I tried recreating the file by Copy and Paste and by Save As but still get the same problem.
1 Reply
Hello Carolyn,
I've downloaded your file and I get the same when I Preview Scene 1 or the whole project. It's OK if I preview scene 2 and 3. I suggest you try some of the tips outlined here:
https://community.articulate.com/discussions/articulate-storyline/corrupt-storyline-360-file
Or raise a support case:
https://articulate.com/support/contact/360-teams
I tried recreating the file by Copy and Paste and by Save As but still get the same problem.
This discussion is closed. You can start a new discussion or contact Articulate Support.