Unable to preview project in Storyline 360

A few minutes after installing an update to the Articulate 360 suite (Storyline, Studio, Replay and Peek), I am now unable to preview any projects (slides) in Storyline.  The first slide pops up and when I click "Next", I get the circle keeps spinning. I've tried quitting and restarting, saving and re-saving, and still the same. See attached screenshot.

Anyone else experiencing trouble with the "Preview" function?

5 Replies
Vincent Scoma

Hi David,

Thank you for reaching out! 

A couple of questions for you as we get to the bottom of this issue: 

  • Is this issue happening in new files or just a specific file? 
  • If this is only happening in a specific file, could I have you try importing the course into a new file?

Please keep us posted and let us know if you have any questions!